In line with global best practices for service improvement, the Bayelsa State Health Insurance Scheme (BHIS) held a comprehensive SWOT Analysis session on July 4th, 2025.
Heads of Departments from across the Scheme—Finance & Account, Internal Audit, Business Development, Marketing, Sales & Underwriting, Human Resource & Administration, Information & Communication Technology, Legal Services, Medical Services, Standards & Quality Assurance (MSSQA), and Planning, Research & Statistics—presented and reviewed the Strengths, Weaknesses, Opportunities, and Threats unique to their departments and units.
This critical session, facilitated by external consultants, was aimed at strengthening operations and repositioning BHIS to deliver quality, accessible healthcare to all residents of Bayelsa State.
