At BHIS, we ensure that health facilities provide quality care which is patient centered. That means they know who you are and care about you as an individual, they attend to your physical and emotional needs promptly and they earn your trust and ensure confidence in the healthcare system.As an enrollee of BHIS, you have a right to:
Be considerate and respectful to those who are helping or caring for you
Patient Safety :While receiving care at any of our accredited facilities, it is your right to receive safe medical care, and being involved in your care is the most important way to ensure that you are safe. This means:
Know your medicines:Ask the doctor to tell you the names of your medicines and where possible, write them down.
Ask Questions:Ask questions till you understand your illness, treatments, necessary surgeries or procedure, the medicines you will take and how to care for yourself at home
Double Check:Help the staff of the facility to provide safe care and a safe care environment. It is okay to confirm if they remembered to: Confirm that they are providing care to the right patient, wash their hands or use hand sanitizers, mark the site for your surgeries and procedures